Returns & Exchanges
At Shop Erotic, we want you to feel confident and empowered in your fashion choices. If your selection isn't the perfect fit, we offer a 30-day window for returns and exchanges on all eligible unworn items.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Ensure all garments are in their original condition with tags attached, and place them securely in the original packaging if possible.
Ship It Back
Print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized carrier location.
Receive Your Refund
Once our quality control team inspects the returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing